Find the essential emergency numbers in Israel including police, ambulance, fire services and key government contacts for residents and new olim. Numbers beginning with “*” are short-dial service numbers used within Israel.
Fast access to the main services people most often need first.
Israel’s national emergency medical, disaster, ambulance and blood bank service.
Key public bodies residents and new olim commonly interact with.
Help with absorption benefits, guidance, programs, Ulpan pathways, and general newcomer support.
Phone: *2994
Website: https://www.gov.il/en/departments/ministry_of_aliyah_and_integration
This is the office most olim mean when they say “Misrad HaPnim.”
Handles: Teudat Zehut (ID cards), passports, address registration, status updates, population registry services.
Best route: book via the government appointments portal (often required).
Phone (government service center): *3450
Website (appointments / services): https://www.gov.il/en/departments/population_and_immigration_authority
(In practice, the Population & Immigration Authority is the body that runs these services.)
For: Arnona (property tax), resident services, permits, local support.
Haifa Municipality provides local government services for residents including property tax (Arnona), building permits, parking permits, waste services, education registration, and resident support.
New olim often interact with the municipality for Arnona registration, local services, and neighbourhood administration.
Haifa City Hall
14 Hassan Shukri Street
Haifa
Israel
Municipal Service Center: 106 (within Haifa)
General inquiries: +972-4-835-6022
All residents must register with a health fund before getting started.
All residents must register with a health fund (Kupat Cholim). You can switch later, but you need one to start.
Key contacts for residency, visas, status, passports and ID-related services.
Handles residency, visas, citizenship status, passports, ID cards (Teudat Zehut), and immigration documentation.
Use the same authority above — most services require an appointment.
Important bodies for benefits, national insurance and tax matters.
Bituach Leumi manages Israel’s social security system. New olim interact with them for benefits, maternity allowances, unemployment support, disability support, and national insurance registration.
Income tax, VAT, customs, tax coordination, and oleh tax benefits guidance.